For Patients

To ensure a smooth check-in, we ask that you please bring the following to your appointment:

• Valid photo ID
• Current insurance card(s)
• Copay or payment method
• Any brace or medical device provided for your injury
• Medical records or imaging related to your current injury or problem (if not already sent to our office)

We ask that you please call 770-532-7202 and ask to speak with our scheduling department to confirm that we have received your records, prior to your scheduled appointment time. Supplying these items helps us avoid delays and provide the most accurate care.

• MRI appointments: Patients must arrive on time. If you arrive late, you may need to reschedule your MRI scan to avoid delays for other patients.
• Office visits: We offer a 20-minute grace period for most appointments. Appointments scheduled at 4:00 PM or later may not have a grace period and could require rescheduling.

• Gainesville & Braselton locations:
  • Monday – Friday
    8 a.m. – 10 a.m. & 1 p.m. – 3 p.m.
  • Dawsonville location: Please contact the office for current availability
    • Monday, Wednesday & Thursday
      8 a.m. – 10 a.m. & 1 p.m. – 3 p.m.
    • Friday
      8 a.m. – 11 a.m.

Our secure patient portal allows you to:

• View visit summaries and office notes
• Access X-ray interpretations and MRI reports
• Message your provider’s care team
• Stay updated on your treatment plan

Using the portal is the fastest way to review results and communicate with our office.