For Patients

To ensure a smooth check-in, we ask that you please bring the following to your appointment:

• Valid photo ID
• Current insurance card(s)
• Copay or payment method
• Any brace or medical device provided for your injury
• Medical records or imaging (if not already sent to our office)

Supplying these items helps us avoid delays and provide the most accurate care.

• MRI appointments: Patients must arrive on time. If you arrive late, you may need to reschedule your MRI scan to avoid delays for other patients.
• Office visits: We offer a 20-minute grace period for most appointments. Appointments scheduled at 4:00 PM or later may not have a grace period and could require rescheduling.

Referrals are not required in most cases. However, if your insurance plan requires a referral, you must obtain one before your visit to avoid delays or out-of-pocket costs.

• Gainesville & Braselton locations:
  • Monday – Friday
    8 a.m. – 10 a.m. & 1 p.m. – 3 p.m.
  • Dawsonville location: Please contact the office for current availability
    • Monday, Wednesday & Thursday
      8 a.m. – 10 a.m. & 1 p.m. – 3 p.m.
    • Friday
      8 a.m. – 11 a.m.

Our secure patient portal allows you to:

• View visit summaries and office notes
• Access X-ray interpretations and MRI reports
• Message your provider’s care team
• Stay updated on your treatment plan

Using the portal is the fastest way to review results and communicate with our office.